ab111's Privacy Policy
Our complete commitment and policies regarding the collection, use, and protection of your personal information are described in detail here.
Introduction & Purpose
ab111 ("we", "us", or "the platform") operates a reliable online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you while you use our website and services, how we use that information, who it may be shared with, and what steps we take to protect your data.
By using our services, you are considered to have given your consent to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services. ab111 places the highest importance on the privacy of its users and is firmly committed to maintaining our platform as a safe and trustworthy environment.
This Policy applies only to ab111's own services. We are not responsible for the privacy policies of third-party websites or services.
Information We Collect
ab111 collects only the information that is necessary to provide our services, manage your account, and meet legal obligations. The types of information collected are described in detail below.
2.1 Personal Identification Information
During the account registration and verification process, we may collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — our services are for persons aged 21 and above only)
- Mobile number
- Email address
- National ID card or passport details (when identity verification is required)
2.2 Financial Information
To process deposits and withdrawals, we may require the following financial information:
- bKash, Nagad, Rocket, or Upay mobile wallet number
- Bank account details (for bank transfers)
- Transaction history and amounts
We do not store complete payment card numbers or banking passwords. All financial transactions are processed through encrypted channels.
2.3 Technical & Usage Information
When you use ab111, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Pages visited, time, and date
- Cookie and session data
- Referral source (where you came from)
Purpose of Data Use
ab111 uses the collected information for the following purposes:
3.1 Service Delivery & Operations
- To create, verify, and manage accounts
- To process deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳800)
- To provide bonus and promotional benefits
- To maintain gaming history and transaction records
3.2 Security & Fraud Prevention
- To detect and prevent unauthorized access to accounts
- To monitor suspicious transactions and activity
- To comply with applicable laws and regulations
- To enforce anti-money laundering (AML) policies
3.3 Customer Support
- To provide support via 24/7 live chat and email
- To resolve complaints and inquiries
- To send important updates and notices
3.4 Service Improvement
- To analyze and improve the user experience
- To test and develop platform functionality
- To identify and resolve technical issues
ab111 never sells your personal information to third parties and does not share it for advertising purposes.
Data Sharing & Disclosure
We generally do not share your personal information with third parties. However, disclosure may be necessary in certain specific situations:
4.1 Payment Processors
To operate bKash, Nagad, Rocket, Upay, and bank transfer services, we may need to share limited financial information with the relevant payment provider. This information is used solely for the purpose of completing transactions.
4.2 Legal Obligations
We may be legally required to provide information in response to applicable laws in Bangladesh, court orders, or valid requests from government regulatory authorities.
4.3 Service Provider Partners
The minimum information necessary for operations may be shared with trusted service providers who assist with our technology infrastructure, cybersecurity, or customer support management. These partners operate under strict confidentiality agreements and may not use the information provided for any other purpose.
4.4 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance and the new entity will also be bound to maintain the same privacy standards.
Cookies & Tracking Technologies
ab111 uses cookies and similar technologies to improve website functionality and personalize your browsing experience.
5.1 Essential Cookies
These cookies are essential for operating the basic functions of the website, such as maintaining login sessions, ensuring security, and saving user preferences. Without these cookies, the website will not function properly.
5.2 Performance & Analytics Cookies
These cookies help us understand how users interact with our site. The information collected is analyzed in aggregate and does not reveal any personal identity.
5.3 Cookie Controls
You can manage cookies by changing your browser settings. However, disabling essential cookies may limit some features of the website.
Data Security Measures
ab111 follows industry-standard security practices to protect your information. We take the following steps to maintain our platform as a safe and reliable environment:
- SSL Encryption: All our data transmissions are secured with SSL/TLS encryption technology, which protects your information from unauthorized third-party access.
- Encrypted Data Storage: Stored sensitive information is always kept in encrypted form.
- Access Controls: Only authorized staff are granted limited access to necessary information, and all access is logged.
- Regular Security Audits: Our systems undergo regular security testing to identify and address vulnerabilities.
- Two-Factor Authentication: You can add an extra layer of security to your account.
Account security is not our responsibility alone. Do not share your password with anyone, and if you notice any suspicious activity, contact our support team immediately.
Data Retention Period
ab111 retains your personal information only for as long as it is necessary to fulfill the relevant purpose or as required to meet legal obligations.
7.1 Active Accounts
We retain your information while your account is active. This includes registration details, transaction history, and gaming activity records.
7.2 After Account Closure
Even after an account is closed or deactivated, financial transaction records and identification information are retained for a specified period in accordance with applicable law. This is done for fraud prevention and legal compliance purposes.
7.3 Data Deletion Requests
After legal retention requirements have been met, you may request that your personal information be deleted. For this matter, contact us at [email protected].
Your Rights
As a user of the ab111 platform, you have certain important rights over your own personal information:
- Right to Access: You may request details of your personal information held by us at any time.
- Right to Rectification: If there is any inaccuracy in your information, you have the right to request a correction.
- Right to Erasure: Subject to legal obligation requirements, you may request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
- Right to Data Portability: You may request your personal information in a commonly readable format.
- Right to Object: You may object to the processing of your information for specific purposes.
To exercise any of the above rights, contact our support team. We will respond to your request in a timely manner after verification.
Protection of Minors
ab111's services are for persons aged 21 and above only. We do not intentionally collect any personal information from minors. Age is verified during the registration process, and if any user provides a false age, their account will be closed immediately.
If you are aware that a minor has created an account on our platform, please inform us immediately. We will take the necessary steps promptly and delete the relevant information.
Policy Changes
ab111 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will provide a clear notice on our website and will inform users to the extent reasonably possible.
Your continued use of the platform after a policy change will be considered as consent to the new policy. We recommend that you visit this page regularly and stay informed about the latest version.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our 24/7 customer support team. We provide assistance in both Bengali and English.
- Live Chat: Available on the website 24 hours a day, 7 days a week
- Email: [email protected]
We will process your request as quickly as possible. Complex matters may require additional verification.
ab111 is always committed to protecting your privacy. Play on our secure and encrypted platform and enjoy with peace of mind.
To learn more, see our Terms & Conditions and Responsible Gaming pages.